Elevating the solar experience
Bodhi is a customer experience platform with a suite of automation and AI tools to help solar businesses keep homeowners informed and engaged throughout their solar experience. The challenge was to design a product that could earn the homeowner’s trust while staying effortless for solar business staff to adopt and use. Balancing these two audiences’ competing goals meant every design decision had to bridge empathy with efficiency.
Solar pros required a tool that was intuitive, scalable, and aligned with their fast-moving workflows. Key features of the product include an omni-channel inbox to consolidate customer communications, AI sentiment analysis to surface at-risk customers, and CRM-integrated automated journeys to help teams stay proactive with minimal effort.
Smart. Scalable. Built for solar companies.
Bodhi installer app
Reassuring. Transparent. Designed for trust.
Bodhi homeowner app
Homeowners needed a simple, transparent experience to stay reassured throughout the buying journey. Bodhi’s homeowner app delivers onboarding, real-time project updates, system performance insights, AI-powered support, and direct communication—building transparency and trust through every step of the solar experience.
Outcome
Bodhi has helped over 25,000 homeowners go solar. Solar businesses using Bodhi have an average Google review score of 4.7 and NPS of 72. One solar business executive said, “Consumer psychology is at the heart and the core of Bodhi’s design. They think about how people think first and code second.”
